Statutory terms

Transparency and customer protection

Binding operational protocols governing armored deliveries, metal reassay inspections, and lifetime buyback guarantees.

Regulatory guidelines

Operational policies

Shipping & Transit

Returns & Refunds

Privacy & Buybacks

All consignments travel through insured armored couriers with tamper-evident OTP delivery protocols and full transit liability.

7-day inspection and return window with full refund post laboratory metal and stone reassay under strict verification.

Transparent lifetime buyback and exchange policy based on prevailing gold market rates with secure patron data handling.

Contact Support

Need specific policy clarifications?

Our client care team is available to assist with transit insurance or assay documentation.